FAQs

Total Terrain Landscapes LLC offers complimentary on-site evaluations for all landscaping projects. This enables us to assess your property, comprehend your objectives, and furnish an accurate quotation without any obligation on your part.

For projects exceeding $1,000, a 50% deposit is required upon signing the initial contract. This deposit secures your project and allows us to schedule materials and labor. The remaining balance is due upon completion, unless alternative arrangements have been made.

Total Terrain Landscapes LLC provides assistance with custom landscape designs, tailoring our services to meet your specific needs and preferences.

Your presence is not required during the project execution. As long as we have access to the property and a water source if necessary, we can proceed with the work. We will keep you informed of the project's progress throughout its duration.

We stand firmly behind the quality of our workmanship. Plant material warranties vary based on watering and care, and we provide maintenance instructions to ensure optimal growth. We offer a 3-year warranty on hardscape installations, and products come with manufacturer warranties. Our commitment to customer satisfaction is unwavering.

Addressing drainage and water issues is a crucial service we provide. Our solutions include installing French drains, downspout extensions, regrading, swales, and erosion control measures. Addressing water problems promptly can prevent damage to foundations, patios, and lawns, potentially saving significant costs in the long term.

Prior to our arrival, we kindly request that you relocate vehicles from the driveway if necessary for access, keep pets indoors, and mark any known sprinkler heads or invisible fences. Our team will manage all other aspects of the project preparation and execution.

Total Terrain Landscapes LLC provides complimentary on-site assessments for all landscaping services. This allows us to evaluate your property, understand your goals, and provide an accurate estimate with no commitment required from you.

Projects over $1,000 require a 50% deposit when the initial contract is signed. This deposit reserves your project slot and enables us to order materials and arrange labor. The final balance is due when the project is completed, unless other payment arrangements have been established.

Total Terrain Landscapes LLC offers support with personalized landscape design services, customizing our approach to match your individual requirements and preferences.

You do not need to be present while we complete the project. We can proceed with the work as long as we can access the property and have a water source when needed. We will update you on the project's status regularly.

We back the quality of our craftsmanship with confidence. Warranties on plant materials depend on proper watering and care, and we supply maintenance guidelines to promote healthy growth. Hardscape installations include a 3-year warranty, while products carry manufacturer warranties. Our dedication to customer satisfaction remains steadfast.

Resolving drainage and water problems is an essential service we offer. Our approaches include French drain installation, downspout extensions, property regrading, swales, and erosion prevention methods. Resolving water issues quickly can prevent damage to foundations, patios, and grass areas, potentially avoiding substantial future expenses.

Before we begin work, please move vehicles from the driveway if access is needed, secure pets inside, and identify any sprinkler heads or invisible fence locations. Our crew will handle all remaining project preparation and implementation tasks.